eLation Technician26.9.4 - App Store

The eLation Technician app allows technicians for telecommunications companies the opportunity to manage and diagnose customer information in the field on their devices.

Businesses using the eLation software from Innovative Systems will be able to integrate with our system to search for customers, diagnose customer equipment, modify device settings, and manage Map Data for their customers.

Version History -Added timeout handler to Diagnose tab
-Reworked error messages to be more descriptive
-Other minor bug fixes and improvements 26.9.4 Sep 16 -Fixed a visual refresh issue with the Diagnose tab
-Fixed an issue transferring coordinate data 26.8.3 Aug 26 Major update to use more modern app frameworks.

Some mapping related features such as adding a Drop are now done via eMap where there are many more options available to the user. 26.8.1 Aug 11 - Fixed an issue with the Diagnose page. 8.5.1 01/19/2024 Add TOTP login method.
Fix display of Outage Data.
Refresh Work Orders in Drop Tool regularly.
Add Service Status to services. 8.5.0 01/16/2024 Fix problem logging in to certain companies. 8.4.1 08/03/2023 - Added the ability to search by an address for accounts.
- Added the ability to edit an existing mapping drop.
- Added the ability to display the company’s primary inbound number to be displayed to the called party when a technician initiates a call from the tech app 8.4.0 05/17/2022 Fix an issue with icons not displaying properly on some pages. 8.3.2 03/25/2022 Fix an issue with SDP Settings saying they failed when they didn't.
Add Privacy Policy in the settings. 8.3.1 02/05/2022 - Add the option to handle opening a url in SDP Settings.
- Add an option to get directions to different objects in Mapping. 8.3.0 11/13/2021 - Added filtering options for outages to allow filtering unwanted outages.
- Respect Outage Reason flags 8.2.1 09/03/2021 Fix an issue with the Outage alert display.
Fix a few startup issues. 8.2.0 04/09/2021 Fix an issue with drawing drop routes. 8.1.1 09/15/2020 Added work order picker to drop page.
Data locations now have an active property. Active properties are blue and inactive are red.
Add Residence that is not linked to billing.
Show outages for a service. 8.1.0 09/08/2020 - Added Material Design theming.
- Added support for iOS 13, including dark mode.
- Fixed a bug where looking up services for a recent result may return incorrect information if the address has multiple accounts. 8.0.0 12/04/2019 Improved authentication in diagnose. 7.3.2 09/06/2019 Added Contact tab to Account page. 7.3.0 06/01/2019 Fixed location permissions for iOS 11.0+. 7.2.5 04/06/2019 Added support for iOS 10 devices. 7.2.4 04/05/2019 - Added option to view release notes from Settings page.
- Other updates to improve performance. 7.2.3 03/02/2019 - Added text search to Manage Locations page.
- Added ability to update an address or pedestal's GPS coordinates from the Drop Tool Submit page. 7.2.2 02/19/2019 Improvements to Mapping tab. 7.2.1 01/24/2019 Added Mapping tab to Account page.
Check For Update button on Settings page will now open App Store instead of iTunes Store. 7.2.0 01/16/2019 7.1.0 11/09/2018